What our customers say:
“We got two quotes to install a stove in the existing fireplace in our Edwardian house, which had been set up as a gas fire. We chose Embers because of the sensitive way Brent listened to what we wanted and came up with solutions. In the event the installation all went as planned, with a minimum amount of disruption and surprisingly little mess. The stove we chose from the options Brent presented is fabulous and we are very pleased with the result and would highly recommend them.”
I needed a new fireplace, Embers came to assess my property, they examined the chimney, roof and made a recommendation for what I needed, as well as made sure everything was safe. They gave excellent information, advice and assistance at every stage. They were extremely courteous, a lovely little company who were easily contactable, they were efficient from beginning to end. The work done was thorough and as clean as possible. They took my old fireplace out, relined the chimney and did work on the roof. The guys did an absolutely excellent job, a first class experience! They were so polite and helpful, did more than was expected, I am very impressed. They were just fantastic, they paid attention to detail and safety, it was a pleasure to have them in the house. They were flexible to work around me, their professionalism, knowledge and experience made them worth every penny. Trustworthy traders!
They fitted a new gas fire for us last year, we are very happy indeed! We went to their showroom, the guys were very helpful and they did the job well, no mess and no fuss. They were brilliant, we would recommend them and have done already. If we wanted anything else in that area we would definitely use them again as we were more than happy with their service.
They replaced my old fireplace and replaced with a brand new one. Very pleased with everything, they came on time and were absolutely excellent. They were really helpful and gave good advice and suggestions for what I wanted.
They supplied a new grate for my 40-year old fireplace, which was a specialist part difficult to get hold of. When it was ordered it came in and was slightly too wide, they very kindly ground it down to the right size without charging extra for this. I am absolutely delighted with the service I received. They were very quick and very informative, no worries at all. I would recommend them to anybody, they were very helpful.